When you buy a product from Noldus, it comes complete with a very extensive set of user documentation. You can think of reference manuals, quick start guides, technical notes, and video tutorials. All documentation in available through the download section of this website. Simply log on with your license number, and choose your product from the left menu to view the available downloads.

Reference manual and Quick start guides
The functionality is described in detail in the reference manual. This is supplied as a printed book, so that you can read it without having to have a computer in front of you. The information in the reference manual is also provided in the form of searchable online help, so that when you have the program open you just have to press F1 and you can look up a particular piece of information. However, often you will not need the level of detail of the reference manual or online help, so we make printed Quick Start Guides which provide a concise overviewof how to use the program, and in addition a document with very high level overview in just a couple of pages. The quick start guides are translated in up to seven languages.

Video tutorials and technical notes
Many of the products now also have a video tutorial, which in a few minutes guide you through the main steps needed to use them. Some information that we want to make available is too technical or specialist to be included in the reference manual, and that is provided in the form of technical notes.

Sample projects
We realize that if you want to learn how to use a software program, there is no substitute for hands-on experience. For that reason, we also provide a wide range of sample projects. These contain video material of a variety of different subjects together with projects or experiments from the Noldus software. These are mostly based on actual published research. Many of these sample projects also have a special version of the quick start guide explaining how to use the software for the particular application of that sample project.

Availability
All documentation is available on the installation CD and also for download here. You can log on with your license number and then choose the product from the menu on the left. You can also find a lot of additional technical information in the Technical Support Knowledgebase and the ‘Known problems and solutions’ section for each product.

Custom documentation
You can order customer documentation, for instance together with a custom-designed observational lab. These manuals are written especially for your individual needs, describing how the entire system can be used for your research.

Professional writers
The documentation is all written by professional documentation specialists who themselves have a background in various aspects of behavioral research, mostly to postdoctoral level. The writers are also experienced trainers, so the text of the manuals is based on personal experience of how new users learn to use the products. Needless to say, the writers also create extensive training material which is provided to you when you order a training course.

Continuous improvement
All the documentation is continually improved, based on feedback from customers; both informal comments and formal surveys. Every time we make a new release the documentation is reviewed to see if we can make it better. We are proud of the quality and comprehensiveness of our user documentation and strive hard to maintain that standard.