Usability testing means evaluating the effectiveness, ease of use and satisfaction with which users achieve their goals with your product. When we perform a usability test for you, we evaluate the way real users interact with your product:

• First, we set up our test lab in an environment you describe as typical of that in which your products will be used.
• Next, we carefully set up the test itself. We identify the relevant characteristics of your users and create a task list, consisting of all the key tasks to be performed with your product.
• In the controlled environment, we then record the actions and comments of users during their interaction with your product. Afterwards, we ask them for their personal opinions.
• All this information is analyzed and the results will be presented in a report. You can choose to receive your report in an industry standard format (like the CIF), as a PowerPoint presentation on CD, or in any other format you wish. Whenever possible, we illustrate our conclusions with representative video clips.
• Finally, we present our findings to you and your team.