Usability testing

What is Usability Testing? Usability testing is an essential part of user centered design processes. It is necessary to evaluate prototypes: if designers made wrong assumptions or missed requirements, a usability test is likely to reveal them. Testing can be carried out in a usability lab, or on-site with a portable usability lab.

Usability testing tools Noldus

Usability testing typically includes synchronized recoding of multiple modalities:

There's plenty to think about. And that's when Noldus jumps in! Get a closer look at our usability testing tools listed below. Or take a look at some of our example usability labs! Not planning to build your own usab lab? We also have a state-of-the-art experience lab for rent.

Capture the user experience with Viso

Viso is the user-friendly software suite for audio, video, and screen capture recording, debriefing, and playback. Your user experience research and usability testing will definitely benefit from this new software suite.

The Viso software suite is highly scalable. You can start with 2 rooms (4 cameras/screen capture devices per room) and expand the system to an unlimited number of rooms. You can create your own lab, and design it the way you want!

FaceReader: software for automatic recognition of facial expressions

Emotion data provides crucial insights that allow researchers to explain complex behaviors in greater depth. Because human assessment of emotions has many limitations and biases, facial expression technology can help to deliver a greater level of insight into behavior patterns. FaceReader is ideal for collecting this data, and helps you to better understand human-human, human-machine, and human-product interactions.

Usability testing
Use FaceReader, facial expression analysis software, to assess appreciation.
Usability testing
A usability lab is the perfect environment to evaluate interfaces and test applications.

The Observer XT: collect, analyse, and present your observational data

The Observer® XT is the professional and user-friendly software package for the collection, analysis, and presentation of observational data. Thus it's the tool to combine all the data streams you're collecting in your usability testing.

Customer story: How to measure emotions?

"It's really important to have a good synchronization and with The Observer we are able to synchronize a lot of sensors like Biopac, like eyetracking glasses, FaceReader, of course."

Watch this interview with Jean-Marc Diverrez, from B-com Institute of Research and Technology, France and learn more about how Noldus helps customers understand and quantify behavior.

Interesting publications in usability testing research

A diverse collection of scientific articles citing Noldus products are published in renowned journals. The following list is only a small selection of scientific publications in this area.

  • Astell, A.J. et al. Using a touch screen computer to support relationships between people with dementia and caregivers. Interacting with Computers (2010), doi; 10.1016/j.intcom.2010.03.003
  • Goldberg, J.H. (2012). Relating perceived web page complexity to emotional valence and eye movement metrics.Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, 501-505.
  • Niu, J.; Liu, Y.; Lin, J.; Zhu, L.; Wang, K. (2014). Stroke ++: A new Chinese input method for touch screen mobile phones. International Journal Human-Computer Studies 72, 440-450.
  • Tenopir, C.; Wang, P.; Zhang, Y.; Simmons, B.; Pollard, R (2008). Academic users’ interactions with ScienceDirect in search tasks: Affective and cognitive behaviors. Information Processing and Management, 44, 105-121.
  • Yammiyavar, P.; Clemmensen, T.; & Kumar, J. (2008). Influence of Cultural Background on Non-verbal Communication in a Usability Testing Situation. International Journal of Design [Online], 2 (2).

Usability testing on the Behavioral Research Blog

How to build a usability lab?

Usability testing can be carried out in a usability lab, or on-site with a portable lab. So how do you build a usability lab? This How To is a good starting point for your usability lab. 

Usability testing in a usability lab

Would you like to know more about our usability testing tools and UX solutions? Please let us know!