Join our team!

Digital Customer Experience Specialist

Are you a marketing specialist, experienced in digital marketing and ecommerce? Do you know how to create the best possible digital customer experience? Would you like to work in an enthusiastic and informal team, for a global market and are you available for 32-40 hours per week? Then, this job could be a perfect fit for you! 

  

The job

Together with your marketing colleagues you will be responsible for designing and creating the best possible digital experience for our customers and prospects. You will do your best to make sure that every part of the digital customer journey is not only effective, but highly engaging as well. You have a clear vision on digital marketing and you know how to build customer loyalty. Our worldwide customer database consists mostly of behavioral scientists as well as commercial researchers that use our range of tools to conduct research. It might help if you have experience with this target audience, but it is not a requirement we ask. Next to creating a fantastic digital journey, you will be responsible for our customer portal, service level agreement strategy and the e-commerce strategy for our products. In this position you continuously get the best out of the team, the company, but especially out of yourself!

Vacancy code: DC2022/W

Location: Wageningen, The Netherlands

Contact: Dhr. Arjan Veenboer

Your challenge

  • Designing and creating the best possible digital customer experience
  • Managing the digital sales strategy, including an e-commerce strategy
  • Working closely with our marketing team to make sure that key messages, goals and overall experience are aligned
  • Improving customer satisfaction metrics
  • Building customer loyalty
  • Boost the sales process

Typically you

  • Relevant higher education on a bachelor or master level in for example marketing (B2B), Customer Experience, Online Marketing or Marketing Communication
  • 2-5 year working experience in digital/online marketing
  • Experience with e-commerce
  • A team player with a passion for marketing
  • Fluent in the English language (American-English), both in speaking and writing
  • Pragmatic & hands-on mentality
  • Excellent communication skills
  • Good organizational skills
  • Willing to travel internationally (when the Corona measures allow it)

Careers at Noldus

This is why we are unique

Profit sharing

End-of-year bonus

A-la-carte system

Retirement

Flexibility

Everyone counts

Room to grow

Working from home


Ready to take the challenge?

We look forward to meeting you!

If you are ready to take this challenge together with us, click 'Apply now' and upload your motivation letter with recent resume. When you ask a colleague, what makes our company special to work for, they will indicate the friendly and challenging atmosphere, the variation in work, and the opportunity to create your own path, set your own goals and achieve them. We love inspiring colleagues, hard work and of course we have room for fun. Please contact Dhr. Arjan Veenboer (phone +31-317-473300) when you have additional questions about this position.

You do not entirely fit the profile, but think you are suited for the job? If you would like to be considered for this position or any of our other exciting opportunities, please do not hesitate to send us your resume. Acquisition in response to this vacancy is not appreciated.