Solutions for

Market research


Knowing what your targeted market wants, needs, and beliefs, and discover why and how consumers use a product or website or why they have decided not to buy or use it, is what you need as a company in a strong competitive community. Market research provides answers to these important questions. How can you collect these answers?

As experts in the field of market research and data integration, we recognize the challenges and bring in the knowledge to assist and advice you. Our solutions help market researchers uncover respondents’ unique behavioral patterns, as naturally as possible.

 

Animation consulting services consumer behavior


Understanding Consumer behavior

People tend to say one thing, while their behavior suggests something completely different. Because most of the information they gather is processed in the subconscious of the human brain

With our tools, we can turn these subconscious thoughts into meaning. Moreover, our consultants have advanced degrees in the behavioral sciences, which provides a unique ability to uncover behavioral patterns and turn them into actionable results.

 
 


Noldus toolkit for market research

facereader screenshot ux happy man viso website
 

Customer quote

FaceReader is a good instrument helping to detect emotional reactions on commercials besides what people say.

Mr. H. Bolle|Panteia, The Netherlands

 

Facereader woman phone calling smiling

Emotions in market research

Assess emotions online or in a lab with FaceReader™, the unique software for automatic analysis of facial expressions. With the online application, you can invite participants from all over the world! In addition, the software provides you with information about head orientation, gaze direction, action units, and person characteristics. A real-time representation of the circumplex model of affect describes the distribution of emotions in a 2D circular space, containing arousal and valence dimensions.

 
 


Eye tracking technology

Often eye tracking technology is used to gather information about attention. We are an authorized reseller of several eye tracking systems, including stationary and head-mounted systems. Head-mounted eye trackers in particular are suitable for recording behavior in a natural environment, such as buying or choosing behavior in a store. Desktop eye trackers are extremely suitable to record eye movements of your test participant. Show an advertisement, commercial or poster and see exactly where your test participant is looking.

 
tobii eye tracking package design market research(Courtesy: Tobii AB)
 


CCS-NeuroLab Educational research

Biometrics

Emotion theory suggests that physiological reactions underlie changes in overt emotional responses. Record a variety of psychophysiological signals for neuromarketing and neuroeconomics applications that require a study of consumers’ sensorimotor, cognitive, and affective response to marketing stimuli or decision making tasks. Record:

  • Brain activity
  • Heart rate
  • Galvanic Skin Response
 
 

Interesting publications

Please find a list of selected publications in market research below.

  • Juodeikiene, G.; Zadeike, D.; Klupsaite, D.; Cernauskas, D.; Bartkiene, E.; Lele, V.; Steibliene, V. & Adomaitiene, V. (2018). Effects of emotional responses to certain foods on the prediction of consumer acceptance. Food Research International, 112, 361-368. https://doi.org/10.1016/j.foodres.2018.06.064
  • Neomániová, K.; Berčik, J & Pavelka, A. (2019). The Use of Eye‑Tracker and Face Reader as Useful Consumer Neuroscience Tools Within Logo Creatio. Acta Univ. Agric. Silvic. Mendelianae Brun., 67, 1061-1070. https://doi.org/10.11118/actaun201967041061 
  • Teixeira, T.; Wedel, M.; Pieters, R. (2012). Emotion-Induced engagement in internet video advertisements. Journal of Marketing Research, vol. XLIX, 144-159.
  • Wijk, de R.; He,W.; Mensink, M.G.J., Verhoeven, R.H.G. & Graaf, de C. (2014). ANS Responses and Facial Expressions Differentiate between the Taste of Commercial Breakfast Drinks, PloS ONE, 9 (4). https://doi.org/10.1371/journal.pone.0093823
 



Relevant blogs

shopping-behavior-analysis

Shopping behavior analysis- improving the shopping experience at airports

The retail industry is currently booming in some regions, and with travel such an important part of modern life, so is the retail industry at airports. Learn more about consumer buying behavior by reading this blog post.
marketing-market-research-blogs

Marketing and market research blogs

Learn all about gamification in marketing, facial expression analysis, and the difference between self-report, qualitative research, and unobtrusive observations.
customer-behavior-insights

What does the Moment of Truth mean to your business?

We’ve all been there: close to the freeway on-ramp were several choices of the usual variety. I quickly made my decision, rolled through the drive thru, picked an item from the pictures provided, and hit the freeway again.
 
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